Computer Medics of Barron and Washburn Counties

MY WORK EXPERIENCE

05/03 – Present

Title: Owner, Technician/Consultant
Purchased a Computer Medics of America franchise for Barron and Washburn Counties in Wisconsin. Officially opened for business August 1^st 2003.

8/97 – 04/03

Phillips Plastics Corporation
2930 Mondovi Road, Eau Claire, WI 54701
Telephone:715.831.3100

Title: Sr. Systems Administrator
Duties: Hired as a member of the facility management staff. Responsible for researching, evaluating, purchasing, installing, maintaining and troubleshooting hardware and software for the Novell LAN and PC’s at the Multi-shot and Insert Molding production facilities. Troubleshooting problems with hardware and software (Microsoft Office, GroupWise, Cadkey, Baan ERP, Webex, and various others). Training users on hardware, software, and networking. Supported approximately 100-150 laptop and desktop computers running Windows 3.1, 95, 98, 2000, NT, and XP. Supervised two Information Technology professionals who specialized in supporting our manufacturing software package (Baan) and miscellaneous hardware. Involved in budgeting and business planning for the Multi-shot facility. Developed and supported several databases for various applications. Supported our EDI commerce software. Project lead for the implementation of the Baan system at the Multi-Shot facility. Performed various software conversions. Part of a team that implemented data collection software (barcoding) on our shop floor.

4/93 – 7/97

Lutheran Social Services
3136 Craig Road, Eau Claire, WI 54701
Telephone: 715.834.2046

Title: Regional IS Coordinator
Duties: Responsible for purchasing, installing, maintaining, and troubleshooting all computer equipment for the West Central region of Lutheran Social Services of Wisconsin and Upper Michigan. Provided training and support for all computer users in the region. Supervised one other IS Coordinator who handled a subset of the region. Developed and supported databases for different Social Service programs.

5/89 – 4/93

Phillips Plastics Corporation
1233 International Drive, Eau Claire, WI 54701
Telephone: 715.833.2422

Title: Programmer Analyst
Duties: Maintained, debugged, and changed existing manufacturing software programs written in BBX Basic on SCO Unix. Created new manufacturing software programs as requested by various users within Phillips Plastics. Helped users with general PC hardware and software problems and questions. Created UNIX scripts to automate some of our repetitive or complex tasks. Worked as part of an MIS Steering Committee, which determined corporate-wide standards, evaluated priorities within the MIS staff, evaluated and recommended MIS hardware and vendors, etc.

9/78 – 5/89

Unisys (Sperry) Corporation
3333 Pilot Knob Road, Eagan, MN 55121
Telephone: 612.456.2848

Title: Technical Support III
Duties: Trained operations personnel on the Unisys technical documentation system. Defined and created documentation, procedures, forms, manuals and training materials. Supplied answers to technical inquiries concerning the installation’s operating systems (Aegis, Unix, DOS) and other software. Performed troubleshooting and system administration tasks on the group’s Apollo LAN and personal computers. Wrote scripts and programs to make user’s jobs easier and more efficient. One resulted in a substantial cost reduction. Beta tested software on PC’s and the Apollo Network. Trained users on Tektronix graphics software.

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Contact Information

Please give me a call at 715-671-1234 if you are interested in computer training in the Cumberland Wisconsin area.

No previous computer experience necessary for the computer basics course!

Copyright © 2002 EmKay Services

	MY WORK EXPERIENCE 05/03 – Present Title: Owner, Technician/Consultant Purchased a Computer Medics of America franchise for Barron and Washburn Counties in Wisconsin. Officially opened for business August 1^st 2003. 8/97 – 04/03 Phillips Plastics Corporation 2930 Mondovi Road, Eau Claire, WI 54701 Telephone:715.831.3100 Title: Sr. Systems Administrator Duties: Hired as a member of the facility management staff. Responsible for researching, evaluating, purchasing, installing, maintaining and troubleshooting hardware and software for the Novell LAN and PC’s at the Multi-shot and Insert Molding production facilities. Troubleshooting problems with hardware and software (Microsoft Office, GroupWise, Cadkey, Baan ERP, Webex, and various others). Training users on hardware, software, and networking. Supported approximately 100-150 laptop and desktop computers running Windows 3.1, 95, 98, 2000, NT, and XP. Supervised two Information Technology professionals who specialized in supporting our manufacturing software package (Baan) and miscellaneous hardware. Involved in budgeting and business planning for the Multi-shot facility. Developed and supported several databases for various applications. Supported our EDI commerce software. Project lead for the implementation of the Baan system at the Multi-Shot facility. Performed various software conversions. Part of a team that implemented data collection software (barcoding) on our shop floor. 4/93 – 7/97 Lutheran Social Services 3136 Craig Road, Eau Claire, WI 54701 Telephone: 715.834.2046 Title: Regional IS Coordinator Duties: Responsible for purchasing, installing, maintaining, and troubleshooting all computer equipment for the West Central region of Lutheran Social Services of Wisconsin and Upper Michigan. Provided training and support for all computer users in the region. Supervised one other IS Coordinator who handled a subset of the region. Developed and supported databases for different Social Service programs. 5/89 – 4/93 Phillips Plastics Corporation 1233 International Drive, Eau Claire, WI 54701 Telephone: 715.833.2422 Title: Programmer Analyst Duties: Maintained, debugged, and changed existing manufacturing software programs written in BBX Basic on SCO Unix. Created new manufacturing software programs as requested by various users within Phillips Plastics. Helped users with general PC hardware and software problems and questions. Created UNIX scripts to automate some of our repetitive or complex tasks. Worked as part of an MIS Steering Committee, which determined corporate-wide standards, evaluated priorities within the MIS staff, evaluated and recommended MIS hardware and vendors, etc. 9/78 – 5/89 Unisys (Sperry) Corporation 3333 Pilot Knob Road, Eagan, MN 55121 Telephone: 612.456.2848 Title: Technical Support III Duties: Trained operations personnel on the Unisys technical documentation system. Defined and created documentation, procedures, forms, manuals and training materials. Supplied answers to technical inquiries concerning the installation’s operating systems (Aegis, Unix, DOS) and other software. Performed troubleshooting and system administration tasks on the group’s Apollo LAN and personal computers. Wrote scripts and programs to make user’s jobs easier and more efficient. One resulted in a substantial cost reduction. Beta tested software on PC’s and the Apollo Network. Trained users on Tektronix graphics software.
Home Services Provided PC Suggestions My Work Experience My Education My Certifications Contact Information		Please give me a call at 715-671-1234 if you are interested in computer training in the Cumberland Wisconsin area. No previous computer experience necessary for the computer basics course!